Business Office | Contact & Payment

The Business Office is located in the Donnan Administration building. This office is responsible for the financial matters of NGU including: tuition, payroll, and accounts payable.

Contact

Student Accounts
Janice Rowe                                                                                                                                   864-977-7900                                                                                                                       billing@ngu.edu
Fax - 864-977-7007

Student Refunds
Glenda Crain                                                                                                                                   864-977-7178                                                                                                                       glenda.crain@ngu.edu

Mailing Address
North Greenville University
Business Office
P.O. Box 1892
Tigerville, SC 29688

Invoices and Payments

Online Access

North Greenville University offers online invoicing and online payments through the Student Portal . Enter Username, Password and Term and select My Ledger. This easy and secure method allows immediate access to the student’s payment history and statement at any time. Online payments are available 24 hours a day. Transactions will be posted to the student's account the next business day.

Online Invoicing and Payments

To view your invoice and make payments at any time, you can log on to the Student Portal. You will need the student’s username and password. Be sure to select the appropriate term (ex. FA-14) in which you are inquiring or making a payment. Online payments will not be posted to your student account until the next business day. Enter Username, Password and Term and select My Ledger.

Parents: For problems accessing the student’s account, viewing the invoice, or making online payments, please contact your student. The student controls the online billing and payment access. 

Payment Options

*Payment Plans 

Online Payment Plans Instructions 

Student Health Insurance Information

We strongly encourage students to obtain insurance coverage either through an individual policy or by being added onto a parent or guardian’s policy.  While many students are healthy and do not anticipate high medical expenses, we see multiple students faced with medical emergencies every year.  It is heartbreaking to see families deal with financial stress while trying to care for their students.  Also, please be aware that under the new law, everyone will be required to have coverage by January 2014.  Those who do not have coverage will have to pay a penalty.  

Refund Policy

If you have a credit balance (balance in parenthesis) on your account that is resulting from a personal payment, private loan or Stafford Loan, you may be eligible for a refund. Refunds will be issued November 1 for the fall term and April 1 for the spring term. You may print a Refund Request Form and mail or stop by the Business Office located in the Administrative Building to complete your Refund Request form.  Students will be notified by NGU email when their refund check is available for pick up. Identification is required before check is given.

Resources and Links

Student Charge Release Form

Refund Request

Authorization to Release Information -FERPA

Frequently Asked Questions

Will I receive a bill in the mail?

No. You will receive a post card notifying you when the invoice is available, and bills are available on the Student Portal. To view your invoice, you will need the student’s user name and password to log in. Be sure to select the appropriate term (ex. FA-14) in which you are inquiring. Enter Username, Password and Term and select My Ledger.

Is it okay if I pay by check?

Yes. Make checks payable to North Greenville University. Include the student ID# and a printed copy of the online invoice. Please mail at least one week early to insure payment is posted on or before due date. Mail to: North Greenville University, Business Office, P.O. Box 1892, Tigerville SC 29688.

May I pay tuition and fees by credit card?

Yes. NGU accepts Visa and MasterCard.  You may pay online by logging onto your Student Portal and selecting “My Ledger”. The transaction will not be posted to the student’s account until the next business day.

May I wait to receive a billing invoice of actual charges before paying?

No.  The Tuition and Fees Payment Policy requires that the student pay or make arrangements for paying estimated tuition and fees by the due date each semester.  Students who have not made payment or payment arrangements by the DUE DATE will be issued a “NOT CLEAR” in which the student’s name will not appear on the class roster and classes may be dropped.

Does NGU offer a monthly payment Plan? 

Yes. Students and their families may pay in monthly installments. View the various options of payment here. Print and mail completed application to North Greenville University, Business Office, P.O. Box 1892, Tigerville, SC 29688.

If you receive a change in financial aid or incur additional fees to your student account, you must call the Business Office to make adjustments to your payment plan agreement. All accounts must be settled before an exam pass will be issued.

If I have applied for loans that are not reflected on the billing invoice, what should I do?

If you have any questions about loans, please contact the Financial Aid Office.

When can I request a refund of credit on my account?

If you have a credit balance (balance in parenthesis) on your account that is resulting from a personal payment, private loan or Stafford Loan, you may be eligible for a refund. Refunds will be issued November 1 for the fall term and April 1 for the spring term. You may print a Refund Request Form and mail it or stop by the Business Office located in the Administrative Building to request a Refund Request form.  Students will be notified by NGU email when their refund check is ready for pick up.  Identification is required before check is given.

How do I get a 1098T form and statement history?

You may request your 1098T by contacting billing@ngu.edu. Your statement history is available online using the Student Portal. Access the Student Portal, enter username, password and term and select My Ledger. Be sure to select the correct term in which you need statement history (ex. Sp-11  for spring 2011).

NGU Human Resource Department