Business Office | Contact & Payment

The Business Office is located in the Donnan Administration building. This office is responsible for the financial matters of NGU including: tuition, payroll, and accounts payable. Financial Aid, Loan, and Scholarship questions should be directed to Financial Aid.

Contact

Student Accounts

864-977-7900
billing@ngu.edu
Fax - 864-977-7007 

Student Accounts Refunds

864-977-7178
refunds@ngu.edu

Mailing Address

North Greenville University
Att: Business Office- Student Accounts
P.O. Box 1892
Tigerville, SC 29688
 

Student Account Statements

North Greenville University utilizes the Student Portal  for statement of account and online payments. From Student Portal the student will enter Username, Password and Term to enter the Portal. Once in the Student Portal  select My Ledger to view the statement of account and pay by credit card (Visa or Mastercard). Online payments are available 24 hours a day. All transactions will be posted to the student's account the next business day. If you need to set up a payment plan, please visit Payment Plan Options or Payment Plan Options for International Students.
 

Refund Policy

If you have a credit balance (balance in parenthesis) on your account that is resulting from a personal payment, private loan or Stafford Loan, you may be eligible for a refund subject to Financial Aid review and approval. You may complete a Refund Request Form and mail it to the Business Office or stop by the Business Office located in the Administrative Building to complete the form. Students will be notified by NGU email when their refund check is available for pick up. If you choose to pick up your check at the business Office, please be ready to present your Student ID or Driver’s License in order for the Business Office staff to release your check.
 

Resources and Links

Student Charge Release Form
Refund Request Form
Authorization to Release Information -FERPA
 

Frequently Asked Questions

Will I receive a bill in the mail?

No, Your statement of account (bill) is available on the Student Portal. To view your invoice, you will need to log into your portal and select MY LEDGER. Be sure to select the appropriate term (ex. SP-16).

Is it okay if I pay by check?

Yes. Make checks payable to North Greenville University. Include the student ID# and Term (e.g. SP-16) in the memo line. Please mail at least one week early to insure payment is posted on or before due date.

Mail to:
North Greenville University
Attn: Business Office - Student Accounts
P.O. Box 1892
Tigerville, SC 29688

May I pay tuition and fees by credit card?

Yes, log into your student portal then MY LEDGER, you will see a button to pay by credit card.
 

May I wait to receive a billing invoice of actual charges before paying?

No. The Tuition and Fees Payment Policy requires that the student pay or make arrangements for paying estimated tuition and fees by the due date each semester. Students who have not made payment or payment arrangements by the DUE DATE will be issued a “NOT CLEAR” in which the student’s name will not appear on the class roster and classes may be dropped.

Does NGU offer a monthly payment Plan?

Yes. Students and their families may pay in monthly installments. View the various options of payment at Payment Plan Options. There will be a link to the payment plan site on your student portal.
 

If I have applied for loans, scholarships, or other financial aid that are not reflected on the billing invoice, what should I do?

If you have a Private Scholarship please follow up with the person or organization that granted your scholarship. Otherwise, you may contact Financial Aid (864-977-7056).

When can I request a refund of credit on my account?

If you have a credit balance (balance in parenthesis) on your account that is resulting from a personal payment, private loan or Stafford Loan, you may be eligible for a refund subject to Financial Aid review and approval. You may complete a Refund Request Form and mail it to the Business Office or stop by the Business Office located in the Administrative Building to complete the form. Students will be notified by NGU email when their refund check is available for pick up.

How do I get a 1098T form and statement history?

Your 2015 tax form 1098T will be available on the Student Portal by selecting "Document Tracking." A statement history is available on the Student Portal by selecting "My Ledger." Be sure to select the correct term in which you need statement history. (Ex. Sp-16 for spring 2016).