ITS Help Desk

Help Desk

The ITS Help Desk provides computing device services to students to do virus removal, software installs, and minor repairs. You can enlist our services in several ways:

  • Students can begin scheduling appointments at the Help Desk or by clicking on the booknow link below starting the second Monday after the semester begins* through the week prior to exam week. Appointments are made on a first-come first-serve basis. Service appointments are offered Monday through Thursday. We do not service personal devices on Friday.
  • Send an email to helpdesk@ngu.edu using your Crusader email address. 

  • Call the Help Desk at (864) 977-7272 during business hours.

  • Visit the Help Desk in Donnan Administration room 210.

 

*If you have an emergency before the second Monday of the semester, contact the Help Desk. We will try to help as time is available.

*We cannot provide support or guarantee service for mobile devices at this time. 

 

Hours of Operation

Monday Thursday

8:30 am 5:00 pm

Friday

8:30 am 1:00 pm

 

*If you have any problems after our hours of operation, please notify the Resident Assistant in your dorm.