(864) 977-7000
 


UPDATE May 10: An important announcement and phased plan regarding employees resuming campus-based work have been uploaded to the “Employee Info” tab of MyNGU. We ask that you check MyNGU from a desktop to ensure you can see all the necessary content.

To log in to MyNGU, go to my.ngu.edu and use your NGU credentials (username and password). You can access MyNGU directly via my.ngu.edu or from NGU’s main website home page. If you experience difficulty logging into MyNGU, please contact IT at helpdesk@ngu.edu
 

May 18 - July 29

  • The Tigerville and Greer campuses is are open to the public effective June 15. See current student section for on-campus guidelines.
  • All in-person instruction will continue to be offered in online format at least through the end of the Summer Terms.
  • The support of Tigerville and Greer campuses, as well as remote services, will be adjusted as needed to staff the continued modified operation of the University. Employees of the University will be given instruction and guidance through their senior administrator regarding schedules and work assignments.
  • All public events, including May commencement, are cancelled. Degrees will be conferred on May 1 to candidates completing requirements; diplomas will be mailed to students immediately afterwards. Graduates will be given opportunity to participate in a special commencement ceremony during Homecoming 2020, the Fall 2020 commencement service, or the Spring 2021 commencement service. Details regarding commencement, including information regarding the availability of graduation fee refunds, will be communicated to graduates by the Registrar.
  • Housing and related services, including dining, will continue to be provided on a limited basis so long as it is feasible to do so. Residence Life policies and procedures will be modified in alignment with recommendations from the health care community and government leaders. Students currently in residential housing may choose to remain in housing or officially check out for the remainder of the semester.

University officials continue monitoring the latest developments with the U.S. coronavirus outbreak and its impact on University operations. Updates, and new information will be added as needed, and the community will be notified through NGUofficial@ngu.edu and posted on ngu.edu/covid-19.

The COVID-19 Response Team will continue to monitor guidelines and protocols as outlined by localstate, and national authorities, making recommendations to the senior administration regarding the ongoing operation of NGU.

The community is encouraged to look to God, and continue leaning on His strength as outlined by Dr. Steve Crouse in “Calm in the Midst of the Storm”.  

The information below provides additional details for NGU constituencies. Timed stamped notices of updates to this website will be listed here.

PAGE UPDATES: 

 

IT Updates (Current student Tigerville Campus Section) -  March 27- 12:50 p.m.

IT Updates (Employee Section) - March 27 - 5:16 p.m.

Younts Fitness Center (Current Tigerville Campus Section) - April 1 - 9:45 a.m.

Clinic Hours (Health Services Section) - April 1 - 12:40 p.m.

Resident information (Student Services section) - April 2 - 8:34 p.m.

General Store and Papa John's Hours (Current Tigerville Campus Section) - April 7 - 1:46 p.m.

Clinic Hours (Health Services Section) - April 22 - 11:56 a.m.

IT Service Hours (Current Student Section) - April 24, 2020 4:13 p.m.

General Store and Papa John's Hours (Current Tigerville Campus Section) - April 29 - 11:45 a.m.

Emergency Student Grant Fund (Current Tigerville Campus Student Services Section) _ May 1 - 4:15 p.m.

General Store and Papa John's Hours (Current Tigerville Campus Section) - May 4, 2020 - 6:00 p.m.

NGU Clinic - (Health Services section) - May 4, 2020 - 6:00 p.m.

Campus Store and Post office (Current student section) - May 18, 2020 - 10:30 a.m.

Younts Fitness Center (Current student section) - May 18, 2020 - 10:30 a.m.

Library (Current student section) - May 18, 2020 - 10:30 a.m.

Center for Student Success (Current student section) - May 18, 2020 - 10:30 a.m.

NGU Classes (Current student section) - May 18, 2020 - 10:30 a.m.

IT Services (Current student and employee section) - May 19, 2020 - 10:19 a.m.

Prospective Students Section: June 2, 2020 - 11:20 a.m.

Current Student Section: Tigerville and Greer Campus: June 15, 2020 - 10:00 a.m.

Prospective Students: Virtual Visit section: June 15, 2020 - 10:25 a.m.

Employee Section: June 15, 2020 - 1:00 p.m.

+ TIGERVILLE CAMPUS

Effective Monday, June 15, guests and visitors will be allowed access to the Tigerville campus per conditions outlined below. All instructional activity will remain online throughout the summer (with limited exceptions), during this next phase in the University’s strategic reopening plan. This step builds on our June 1 limited opening to prospective students and families. With the decision to expand our opening to the public, the University encourages all members of the community to continue practicing safety guidelines as recommended by local, state, and national health professionals. 

Tigerville Campus Gates 

Both the Donnan Boulevard main entrance and the Taylor Street entrance off Chinquapin Road will be open. The main gate will be open Monday to Friday from 8 a.m. – 5:30 p.m. Access through the Chinquapin gate will continue to be available 24/7, but the gate will be locked between 9 p.m. and 7 a.m. If accessing campus during this time, an NGU ID or NGU Car Pass must be shown to the security officer staffing the gate in order to be permitted on campus.

 

Fall 2020

The university announced that in-person class instruction would resume for Fall 2020 on August 20. Check-in for new students will be Saturday, August 15, and will begin Tuesday, August 18, for upperclassmen.  Move-in details will be communicated at a later date.

Academic Transition

All NGU classes will be online through the Summer 2020 terms.
  • Students will have electronic access to the Library, the Math Lab, and the Writing Center.
  • Advising can still take place electronically. The same applies to other faculty-student meetings.
  • Students with questions about their courses should contact their instructors.

 

Campus Store

The post office and campus store are open and here to serve you! The hours for both the store and post office are Monday - Thursday, 8:30 a.m. - 4:30 p.m. and Friday 8:30 a.m. - noon. Please help us by following the social distancing guidelines and instructions in the store and at the post office.

 

Campus Enhancement Services

Campus Enhancement Services will continue to keep the campus clean, sanitized, and maintained with limited crews. This includes servicing office and classroom buildings, housing, and outdoor spaces. The CES team will respond to requests as quickly as possible. For assistance, contact CES at 864-944-7162.

If emergency maintenance services are needed, please call Campus Security at 864-569-9689. All non-emergency maintenance requests will be addressed through our work order system (SchoolDude) once we return to campus.
 

Campus Security

Maintaining 24/7 patrol, Campus Security at NGU will continue to ensure a safe environment on campus. Each of NGU’s Campus Security officers are licensed by the South Carolina Law Enforcement Division (SLED) to hold the same powers and authority as deputy sheriffs in the state, including the authority to make arrests for misdemeanors and felonies. The NGU family should continue to contact Campus Security first for emergency assistance by calling 864-569-9689. For non-emergency assistance, call 864-977-7777.

 

Center for Student Success

The Center for Student Success is open. If you need assistance, please call (864) 663-0165 or email css@ngu.edu.

 

Chapel 

There are no chapels scheduled during the summer months.

 

Dining Services

  • Todd Dining Hall - Closed
  • Einstein's Bros. Bagels - Closed
  • Chick-Fil-A - Closed
  • General Store and Papa John's Pizza - Monday - Friday: 11 a.m. - 3 p.m. Saturday and Sunday are closed. Gas station will operate as normal. Indoor dining is now permitted.

 

Graduation

NGU is offering alternative opportunities for students to celebrate the completion of their degree. We invite students to consider participating in one of the following: a special ceremony during Homecoming 2020, Fall 2020 commencement, or Spring 2021 commencement. Information regarding the Homecoming ceremony will be provided at a later date.

The University will conferred degrees and mailed diplomas at the end of this semester to candidates completing program requirements. Students choosing not to participate in a future commencement ceremony will receive a refund of their graduation fee.

 

Health Services

Please view Health Services tab below.

 

IT Services 

IT Services Operating Procedures

IT Services remains committed to supporting all of the platforms and services currently used in the delivery of academic instruction and regular operations of the university.

IT Services will be operating schedule:

  • Monday – Thursday: 8:30 a.m. - 5 p.m.
  • Friday: 8:30 a.m. - 12 p.m.

The primary means of support is via remote assistance tools already in use by IT staff. Requestors must have internet access to allow the use of these tools. If you do not have internet access, requests can be made by calling the IT Services Help Desk.

IT Services Help Desk is accepting requests for appointments in lieu of walkups. This is necessary for social distancing and sanitization needs.  IT office support times will be scheduled as appointments and will be coordinated through the ticketing system.

Please make your requests by emailing helpdesk@ngu.edu or by creating a ticket at https://helpdesk.ngu.edu whenever possible as these are preferred methods and provide additional information that enables an expedited response. Calls to (864) 977-7272 will be answered in the order received. Because of reduced availability and access, please leave a detailed voicemail when necessary. Please include contact information and a summary of the problem for our staff. If your need includes an NGU assigned device, please include the ITS tag number, leave the device powered on and connected to the internet unless you are concerned about malware.

***Stay Alert and Stay Secure***

No IT Services staff will request your password in an email.  Additionally, no email request will ever be sent to you asking you to verify your account or supply personal information as means of continuing your IT support or services. Do not reply to these emails and notify the IT Help Desk immediately! If an offer sounds to good to be true it probably is. Do not migrate any communication to non-NGU email accounts (like a personal gmail account instead of an @ngu.edu email account) or any other communication channel not endorsed by your instructor or direct supervisor through trusted communication means.

 

Librar

The Library is currently closed to visitors with the exception of NGU employees.
Students: Summer hours are available on Monday - Tuesday 8 a.m. - 8 p.m., Wednesday - Thursday 8 a.m. - 5 p.m., and Friday 8 a.m. - Noon to assist with research. Online resources are available.
 
If you are a student and need to check out or return a book, please contact our Reference Department at (864) 977-7094 to arrange to deliver and pick-up library materials at the Tigerville General Store parking lot. 
 
Please visit "Help During Online Learning" to provide resources for both faculty and students. Students who need assistance can contact library staff by emailing reference@ngu.edu or by calling (864) 977-7091 or (864) 977-7094. 

 

Residence Life

Check back with updated residence life information.


Student Athletics 

  • Conference Carolinas has canceled the spring athletic season.
  • No Countable Athletic Related Activities are permitted per NCAA Division II.
  • The Kelly Strength and Conditioning Center is closed for the remainder of the summer.
  • For Younts Fitness Center information see below.
  • The Athletic Training room is closed for the remainder of the summer.
  • The Athletic Staff is working on campus in support of university operations as needed.

 

Student Services 

Registration and Advising – Traditional undergraduate students should continue to connect with their academic advisor to gain clearance for registration for the summer and fall semesters. For additional information, please visit our Registration Information page.

Students on an F1 Visa – Students on an F1 visa should communicate with the NGU Registrar, Pam Farmer, regarding any change to their address or if they plan to move back to their country of residence to confirm any impact on their visa status. The Registrar’s Office is located on the second floor of the Donnan Administration Building.

 

Student Workers 

Student workers should contact their supervisors about schedule changes.

 

Younts Fitness Center

Younts Fitness Center will open for NGU employees beginning Monday, May 18. The hours of operation will be Mon. - Thurs. 8 a.m. - 5 p.m., Fri. 8 a.m. - 1:30 p.m., closed Saturday and Sunday. 
 
The Center will be open under the following health safety measures:
  • Capacity limited to 10 people at a time
  • Social distancing will be required. 
  • Only every other piece of cardio equipment will be available for use.  
  • No contact training and no equipment sharing will be allowed.
  • Hand washing before and after a workout, as well as pre-use and post-use equipment, disinfect wipe downs are required.  
 
Cleaning & Sanitation Protocols
  • Medical-grade cleaning products and hand sanitizers will be available throughout the facility.
  • Full facility will be cleaned a minimum of every two hours thoroughly with medical-grade products, including equipment and all surfaces during open facility hours.
  • The water fountain is available for refilling water bottles only, no drinking directly from the fountain. 
  • Locker rooms will be open, but showers will not be available.

 


+ Greer Campus  

Effective Monday, June 15, guests and visitors will be allowed access to the Greer campus per conditions outlined below. All instructional activity will remain online throughout the summer (with limited exceptions), during this next phase in the University’s strategic reopening plan. This step builds on our June 1 limited opening to prospective students and families. With the decision to expand our opening to the public, the University encourages all members of the community to continue practicing safety guidelines as recommended by local, state, and national health professionals. 

 

Tim Brashier Campus Doors

The doors will be propped open to allow greater access and reduced contact with door handles. Additional protocols will be communicated by Greer campus administrators.

 

Fall 2020

The university announced that in-person class instruction would resume for Fall 2020. The first day of class for online and graduate school is Monday, August 10. 

 

Adult and Graduate Academic Transition

All in-person classes will be moved completely to our online Blackboard Platform through the Summer Term. Online course work continues. 

 

Adult and Graduate Academic Services

Adult and Graduate Academic Services will continued to be offered remotely.  Please contact Associate Vice President of Adult and Graduate Academic Services, Dr. Tawana Scott, for any needs at Tawana.Scott@ngu.edu.

 

Adult and Graduate Admissions

Adult and Graduate Admissions will continue to be offered remotely. Please contact the Director of Adult and Graduate Admissions, Maria Kithcart, for any inquiries at Maria.Kithcart@ngu.edu.

 

Professional Development

At this time, all professional development seminars have been postponed, cancelled, or moved to a virtual format. 

 

PA Medicine 

PA students should follow the instructions communicated to them by the program. With any questions, please contact Dr. Hairr.  

 

Student Services

Students on an F1 Visa – Students on an F1 visa should communicate with the NGU Registrar, Pam Farmer, regarding any change to their address or if they plan to move back to their country of residence to confirm any impact on their visa status. The Registrar’s Office is located on the second floor of the Donnan Administration Building.

Financial Aid & Billing Information – There will be no changes to financial aid and billing in transitioning students from in-person to online courses. 

 

Campus Enhancement Services

Campus Enhancement Services will continue to monitor the Tim Brashier Campus and respond to requests as quickly as possible.

 

Campus Security

Campus Security at NGU will continue to ensure a safe environment on campus. Each of NGU’s Campus Security officers are licensed by the South Carolina Law Enforcement Division (SLED) to hold the same powers and authority as deputy sheriffs in the state, including the authority to make arrests for misdemeanors and felonies. The NGU family should continue to contact Campus Security at 864-569-9689 for emergencies. For non-emergencies call 864-977-7777. Greer Police Department will also be patrolling this campus.

 


Tigerville Campus Visits

 

NGU’s Tigerville campus is now open effective June 15. We will follow DHEC guidelines regarding the use of personal protective equipment, social distancing, and cleaning to ensure the health and safety of all NGU stakeholders. To schedule a visit for the Tigerville campus contact Admissions.

Guidelines:

  • Entrance – Guests will be directed to the Donnan Boulevard Entrance from the hours of 8:30 a.m. to 5:00 p.m. Monday through Thursday and 8:30 a.m. until 12:00 p.m. on Fridays.
  • Social Distancing – A distance of six feet will be maintained at all times whenever possible in the greeting, touring, and meeting processes. This will require some adjustment in the use of our facilities in the Office of Admissions. Traditional greetings such as handshakes and hugs will not be used, and physical contact will be avoided
  • Greeting Process – Guests will be welcomed in Moore Hall of Hayes Ministry/Welcome Center and tours will be staged and begun from this room. Tables, pens, and iPads used in the check-in process will be wiped down after each use by visiting families. Those who are experiencing these symptoms or similar symptoms will not tour the campus. Guests will be notified of the acknowledgement of risk.
  • Use of Personal Protective Equipment – At check-in, the visiting family will be asked for their preference in the use of personal protective equipment such as masks. Tour guides and Admissions team members who interact with the families will honor their preference throughout the visit. NGU will provide masks when requested.
  • “No-touch” Tours – A minimum of two tour guides will conduct the tours so one tour guide can hold doors for visitors to avoid the need to touch surfaces. The tour guide will use disinfectants before and after touching each door. Tour guides will carefully move the tour groups through smaller hallways and other areas where social distancing may be difficult and will offer their spoken presentations in areas that are more open, giving preference to outdoor areas when weather permits
  • Tour Group Size – Tour groups will be limited to six people unless the number is exceeded because of a large family size. Nuclear families will be kept together for the tour and will not be mixed with other visitors unless permission is given by the visiting family
  • Meetings with NGU Faculty and Staff While Visiting – Prospective students regularly visit with Admissions Counselors and often ask for meetings with Financial Aid Counselors, professors, and coaches. Because individual offices are generally too small to allow for social distancing of six feet or more, outdoor areas such as the veranda behind Hayes Ministry/Welcome Center, the gazebo in the Joe Hayes, Jr. Rose Garden, and other outdoor seating areas will be used. In times of inclement weather, Moore Hall could be used in addition to classrooms in academic areas when permission is obtained
  • Promotional Materials – All promotional materials such as brochures, handouts, etc. will be assembled into a folder well in advance of the visit and will be available for the visiting student to pickup at the check-in table
  • Scheduling – Tour groups will be scheduled more frequently throughout the day to allow for reduction in the size of tours. Large group tours will not be scheduled at this time. When scheduling, visitors will be reminded that they should not visit if they feel sick and/or are experiencing symptoms of COVID-19.
  • Cleaning­ – Restrooms in the Hayes Ministry Center will be cleaned and disinfected regularly by The Budd Group according to their established schedule. Door handles and common surfaces in Hayes Ministry/Welcome Center will be disinfected regularly by NGU Admissions Staff. Visitors will use the large restroom facilities in Hayes Ministry/Welcome Center

 

Tim Brashier Campus Visits

 

NGU’s Greer campus is now open effective June 15. We will follow DHEC guidelines regarding the use of personal protective equipment, social distancing, and cleaning to ensure the health and safety of all NGU stakeholders. To visit the Tim Brashier Campus in Greer, contact Maria Kithcart.   

Guidelines:

  • Social Distancing – A distance of six feet will be maintained at all times whenever possible in the greeting, touring, and meeting processes. Traditional greetings such as handshakes and hugs will not be used and physical contact will be avoided
  • Greeting Process – Prospective students will be welcomed in the lobby of the Tim Brashier Campus. Prospective students will check in the front lobby reception area with Vicki Hatchell.   Those who are experiencing these symptoms or similar symptoms will not tour the campus. Guests will be notified of the acknowledgement of risk. Vicki Hatchell will communicate with the appropriate admissions counselor that their student is on campus. Students may have one additional person with them on their visit.  The admissions counselor will greet the party in the front lobby and escort them to the TBC large conference room for a meeting.
  • Use of Personal Protective Equipment – At check-in, the visiting family will be asked for their preference in the use of personal protective equipment such as masks. Tour guides and Admissions team members who interact with the families will honor their preference throughout the visit. NGU will provide masks when requested.
  • Tour A tour of the Tim Brashier Campus will be given, keeping in mind appropriate social distancing mandates while honoring the requests of the party.
  • Meetings with other NGU Faculty/Staff while at the TBC – Should the student request or the admissions counselor feel it appropriate for the student to meet with additional faculty/staff while present, the admissions counselor will communicate this with Vicki Hatchell. She will alert the individual and request that they meet the student in the large conference room, continuing to adhere to all social distancing mandates and the family’s requests.
  • Cleaning – After completion of the meeting, the Budd Group will be notified that the meeting has ended for cleaning purposes and made known of all the places that were toured for hyper-sanitization.

These protocols will be adhered to closely during the months of June and July 2020 unless otherwise directed by the NGU COVID-19 Response Team and/or NGU Administration.


 

Virtual Visits

 

Virtual visits are available for online undergraduate and graduate school programs.

Essential Personnel Policy

An important announcement and phased plan regarding employees resuming campus-based work have been uploaded to the “Employee Info” tab of MyNGU. We ask that you check MyNGU from a desktop to ensure you can see all the necessary content.
 
To log in to MyNGU, go to my.ngu.edu and use your NGU credentials (username and password). You can access MyNGU directly via my.ngu.edu or from NGU’s main website home page. If you experience difficulty logging into MyNGU, please contact IT at helpdesk@ngu.edu.

 

Operating Procedures for IT


IT Services Operating Procedures

IT Services remains committed to supporting all of the platforms and services currently used in the delivery of academic instruction and regular operations of the university.

IT Services operating schedule:

  • Monday – Thursday: 8:30 a.m. - 5 p.m.
  • Friday: 8:30 a.m. - 12 p.m.

The primary means of support is via remote assistance tools already in use by IT staff. Requestors must have internet access to allow the use of these tools. If you do not have internet access, requests can be made by calling the IT Services Help Desk.

IT Services Help Desk is accepting requests for appointments in lieu of walkups. This is necessary for social distancing and sanitization needs.  IT office support times will be scheduled as appointments and will be coordinated through the ticketing system.

Please make your requests by emailing helpdesk@ngu.edu or by creating a ticket at https://helpdesk.ngu.edu whenever possible as these are preferred methods and provide additional information that enables an expedited response. Calls to (864) 977-7272 will be answered in the order received. Because of reduced availability and access, please leave a detailed voicemail when necessary. Please include contact information and a summary of the problem for our staff. If your need includes an NGU assigned device, please include the ITS tag number, leave the device powered on and connected to the internet unless you are concerned about malware.

***Stay Alert and Stay Secure***

No IT Services staff will request your password in an email.  Additionally, no email request will ever be sent to you asking you to verify your account or supply personal information as means of continuing your IT support or services. Do not reply to these emails and notify the IT Help Desk immediately! If an offer sounds to good to be true it probably is. Do not migrate any communication to non-NGU email accounts (like a personal gmail account instead of an @ngu.edu email account) or any other communication channel not endorsed by your instructor or direct supervisor through trusted communication means.

 

Tree of Life - Course Material Adoption 

 

Tree of Life Course Material Adoption continues. Please see the Butler Adopt instruction sheet for more details. Email Billy Watson at jwwatson@ngu.edu if you have questions or need help.

 

Work Place Protocols

 

These policies are for the health and safety of our North Greenville University employees and will remain in place until further notice.

Accommodation Requests – If you or a family member has a medical condition that may lead to a high risk of infection, you may complete the Temporary Reasonable Accommodation Request Form for COVID-19. Only your supervisor will be notified that you have requested accommodation, and we will determine if the request places an undue hardship on the University. You will receive a response within 24 hours. If your request is approved, you will be required to submit supporting documentation from your physician within five working days. If your request is denied, you are expected to return to work the following business day. If you are unable to work remotely and must be out of work, you are required to use your paid time off. Approved requests for accommodation will be limited to a maximum of 15 days, after which you must reapply for an accommodation if needed, unless an alternative date has been approved.

Conference Rooms – The use of conference rooms where six feet of separation is not possible will be suspended until further notice. Conference calls, Zoom, or Microsoft Teams should be used to hold meetings whenever possible.

Healthy Hygiene – Hand-washing for 20 seconds and the use of 65% alcohol-based sanitizer is recommended.

**Do not report to work if you are sick. You are exposing other employees and their families to a possible illness**

Reporting and Self-monitoring - Employees are asked to self-monitor as the NGU clinic is closed for the summer. If you have symptoms associated with COVID-19 please remain at home and seek immediate assistance from your medical provider. If you have a fever, remain at home until you are fever-free without medication for 48 hours. If you have been exposed to, or have a confirmed case of COVID-19, please complete the NGU COVID-19 Reporting Form. If you indicate you have been exposed, you may be required to self-quarantine for up to 14 days per CDC guidelines. If you test positive for COVID-19, you are required to isolate off campus for 14 days from the day you test positive or until you have been symptom free for 72 hours without medication and at least 10 days have passed since your symptoms first appeared. You can find official information about the COVID-19 virus and caring for yourself and your family on the CDC website.

The following virtual care portals are available at no cost:

Prisma Health
https://www.prismahealth.org/virtual-visit/ (use promo code COVID-19)

Medical University of South Carolina (MUSC)
(
www.musc.care) (use the code ‘covid19’ at the payment portal)

Social Distancing – Employees are asked to use the practice of maintaining six feet between co-workers whenever possible. In situations where you are unable to distance by six feet, wearing a face-covering is strongly recommended. The University also strongly recommends face-coverings while in public.  If you do not have a face covering, please advise your supervisor. The University hopes to provide two face coverings to each employee upon request; supplies are limited.

Summer Friday Work Schedule – The summer Friday work schedule will remain in place. Supervisors may make modifications to the Friday work schedule as needed based on the needs of the department. North Greenville University reserves the right to modify or discontinue this policy at any time.

Testing – If you have been tested for COVID-19 and are awaiting test results you are presumed positive and are not permitted on campus until you provide the University with confirmation of a negative test. Individuals who have tested are asked to notify HR via email at HR@ngu.edu.

Travel – All non-mandatory work-related domestic and international travel is suspended until further notice. Any work-related travel must be approved in advance by your Executive Leadership Council member.


 

Younts Fitness Center

 

Younts Fitness Center will open for NGU employees beginning Monday, May 18. The hours of operation will be Mon. - Thurs. 8 a.m. - 5 p.m., Fri. 8 a.m. - 1:30 p.m., closed Saturday and Sunday. 
 
The Center will be open under the following health safety measures:
  • Capacity limited to 10 people at a time
  • Social distancing will be required. 
  • Only every other piece of cardio equipment will be available for use.  
  • No contact training and no equipment sharing will be allowed.
  • Hand washing before and after a workout, as well as pre-use and post-use equipment, disinfect wipe downs are required. 
Cleaning & Sanitation Protocols
  • Medical-grade cleaning products and hand sanitizers will be available throughout the facility.
  • Full facility will be cleaned a minimum of every two hours thoroughly with medical-grade products, including equipment and all surfaces during open facility hours.
  • The water fountain is available for refilling water bottles only, no drinking directly from the fountain. 
  • Locker rooms will be open, but showers will not be available.

Preventative Measures

We strongly urge the entire NGU community to follow the Centers for Disease Control and Prevention (CDC) COVID-19 prevention measures, such as:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 65% alcohol. Always wash hands with soap and water if hands are visibly dirty.
  • Additionally, recognizing the symptoms of COVID-19 is an important step in combating the spread of the illness. If you have a fever, cough, or shortness of breath, the Centers for Disease Control and Prevention recommends you seek medical attention.

 

Clinic

Required health screening through the NGU Clinic will be discontinued effective immediately. Instead, employees are asked to self-monitor as previously requested. If you have a fever, shortness of breath, and/or dry cough, please be tested and remain at home. For fever, remain at home until you are fever-free for 48 hours. If you have been exposed to or have a confirmed case of COVID-19, please self-quarantine for 14 days.

 

Virtual Care

Seek medical care from your preferred medical care provider. South Carolina residents are eligible to use the Medical University of South Carolina virtual care service free of charge by using the code “covid19” at the payment portal.

 

Travel Advisory

For a current listing of the Level 3 areas please reference the CDC Level 3 Warning site. If you or someone you have been around has visited those countries, please complete this form. All medical information will be kept in confidence. 

 

Symptoms

Recognizing the symptoms of COVID-19 is an important step in combating the spread of the illness. If you have a fever, cough, or shortness of breath, the Centers for Disease Control and Prevention recommends you seek medical attention.

 

Reporting Cases

If you are an NGU student, faculty, or staff member and have been exposed to a confirmed case of COVID-19 or diagnosed with COVID-19 the University would ask that you complete the NGU Covid-19 Reporting Form.  Once you have completed the form an NGU Official will contact you with further information and instructions. 

 

Mental Health

It is understandable to feel uncertain or anxious during a public health crisis. For any NGU faculty, staff, or student struggling with anxiety, please fill out our Counseling Form. If you believe you are in a mental health crisis, please call campus security at 864-569-9689. 

 

Local Provider

Members of the NGU community seeking health care service in the Greenville, SC area can receive care from the following providers: 

Effective Monday, June 15, guests and visitors will be allowed access to the Tigerville and Greer campuses per conditions outlined below. All instructional activity will remain online throughout the summer (with limited exceptions), during this next phase in the University’s strategic reopening plan. This step builds on our June 1 limited opening to prospective students and families. With the decision to expand our opening to the public, the University encourages all members of the community to continue practicing safety guidelines as recommended by local, state, and national health professionals.  

For specific information on campus visits see the Prospective Students section above.