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POSITION: Enrollment Operations Coordinator


DEPARTMENT: Admissions


Position Summary: The Enrollment Operations Coordinator helps maintain excellent office operations by managing inventory, processing purchase orders, coordinating the Admissions Work Study program, managing facilities reservations and managing the recruiting communication flow mail operation.




  • Oversee Admissions Work Study program – manage Paychex system, coordinate work study trainings, and manage daily work study task list
  • Oversee traditional undergraduate communication flow mail operation
  • Manage daily mail – pick up/drop off/processing
  • Manage Inventory – conduct weekly inventories of office supplies & recruiting materials. Order supplies when necessary & organize storage of Admissions supplies.
  • Manage Vendor Relations – office equipment, marketing orders, etc.
  • Submit work order requests for facility needs
  • Manage Hayes Ministry Center reservation calendar
  • Create and Process Traditional Undergraduate Admissions purchase orders
  • Assist Director for Traditional Admissions as needed
  • Represent the Admissions Office and NGU during prospective student events
  • Serve as an active member of a highly-collaborative, team-oriented admissions office
  • Learn and Adhere to all NGU policies
  • Communicate clearly, effectively, and positively with prospective students and families, faculty and staff, and vendors as needed




  • Bachelor’s Degree
  • Exceptional customer service and operational skills
  • Excellent interpersonal and communication skills
  • Ability to organize, prioritize and problem solve with frequent interruptions
  • High levels of computer proficiency and the ability to work with computer databases
  • Ability to initiate projects, work independently, multitask, and prioritize multiple projects
  • Must be able to handle and maintain confidential information.
  • Supports NGU’s mission, core values, and commitment to a Christian lifestyle and character in keeping with biblical models.


 Physical Requirements


  • Visual Abilities:  Read reports, create documents, and use a computer system.
  • Hearing:   Hear well enough to communicate with co-workers, vendors, and students.
  • Dexterity, Grasping, Feeling, Write, type, and use the telephone, copier, and computer systems.
  • Mobility:  Open files and operate office machines; move between departments and attend meetings across campus; occastionally lift up to 25 pounds
  • Talking:  Speak clearly and effectively with prospective students and families, faculty and staff, and vendors in person and by phone
  • Cognitive/Emotional: Ability to critically think and concentrate. Must be able to respond quickly to changes in conditions




This position is a full-time, non-exempt position. The Enrollment Coordinator reports to the Associate Director for Enrollment Operations.




Admissions is open Monday through Thursday, 8:30 a.m. – 5:00 p.m., and Friday 8:30 a.m. – 3:00 p.m.  Summer hours may vary. Office hours are subject to change as deemed necessary. Occasional work on Saturdays and evenings will be required.




Minimal travel is required.

This job description in no way states or implies that these are the only duties to be performed by the employee. S/he will be required to follow any other instructions and to perform any other duties as requested by his or her supervisor.

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