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Staff, faculty, and students are expected to act in a Christ-like manner when communicating with each other (Luke 6:31). Everyone is encouraged to treat others with respect when communicating especially through the virtual means such as emails, online dialogues, blogs, Facebook, and other cyber tools.

Netiquette rules are put in place to guide proper communication. Netiquette means network etiquette, manners and set of rules for behaving and interacting properly online.

Netiquette is important to define because the cyberspace environment is stripped of gestures, facial expressions, voice tone, body language and other non-verbal communication cues. These cues allow for more informed interaction between the sender and receiver of a message in a traditional setting. A simple set of Netiquette rules below is offered to ensure a polite and safe online environment within the NGU academic setting and beyond.

  • Never give away personal User ID or password to another individual (in person or online). When assisting students, NGU IT Helpdesk can access login and password based on first and last names. IT staff will never ask for this information in emails.

  • Use normal capitalization, grammar, and spelling for professional communication. Avoid texting jargon or abbreviations without explanation - DYKWIM ("Do you know what I mean?").

  • Remember tone of voice cannot be heard online. Sarcasm and humor are hard to convey. Be mindful of this. Use of emoticons is helpful - i.e. : ) = happy face.

  • Online dialogues, blogs, wikis, journals, and emails are for the internal academic use only, do not forward or quote them to outside parties.

  • Use the NGU email for all communications.

  • Refrain from sending emails unnecessary to the course participants or college business. This includes forwarding emails that you may find inspiring or humorous, but may clog up communications for others.

  • Pay attention to "Reply" vs. "Reply All." Only use "Reply All" if needed for the entire group to receive the email.

  • Be respectful when communicating in online discussions and emails: address the person by name at the beginning of an email or post and sign it at the end.

  • Remember, you are communicating with a real person and not merely a computer screen. Act as though you are across the dinner table.

The following sources are recommended for further research on netiquette:

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