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POSITION: Print Production Manager 

DEPARTMENT: Office of University Marketing & Creative Services


Position Summary:


This position will serve as a vital member of the university marketing & creative services team in running the print production area of the University. The job involves planning, directing, and coordinating all print production and administrative operations. The individual will produce black and white and color digital output (stock selection, scoring/folding, impositions, trimming, collating, bindery, and any finishing aspects as noted on job tickets). Also work with our envelope press and large format output and plotting. Also coordinate specialty print projects through outside vendors. The role requires loving to collaborate with other high performers to get things done.




  • Collaborate with the Director of University Marketing & Creative Services (UMACS) and various internal and external clients to conduct intake, scoping, charting, budgeting, and executing of marketing & communication projects.
  • Identify and monitor key performance indicators and dashboards for print operations metrics.
  • Oversee a program of preventive maintenance and equipment repair in accordance with production needs and objectives.
  • Assist in preparing budget related reports.
  • Arbitrate production scheduling priority conflicts when required.
  • Assist in developing new products, selling prices and presentations.
  • Package jobs, complete job tickets, and deliver receipts, as necessary.
  • Arrange delivery schedules and make deliveries.
  • Responsible for shipping and receiving area including ensuring all shipments received are accurate to packing list.
  • Keep dock and receiving area clean and organized.
  • Label stock received with job numbers and store in appropriate locations.
  • Make sure digital and conventional production areas have sufficient stock.
  • Collaborate with creative marketing members such as writers and designers to produce content in support of completing projects on-time.
  • Serve as part of a team and take direction well, as well as being a strong independent contributor to a team.




  • Requires a bachelor's degree in management, business or graphic arts.
  • 2-3 years of experience in printing operations with subject matter expertise.
  • Requires a thorough knowledge of the printing industry, sales, budgeting, and management techniques.
  • Because of the variety of contacts, requires a high degree of tact and diplomacy and a good sense of business etiquette.
  • Willingness to acquire additional technical skillsets to meet the needs of new and expanding strategic initiatives. Exhibit a never-ending desire to learn how things work.
  • Supports NGU’s mission, core values, and commitment to a Christian lifestyle and character in keeping with biblical models.
  • Active in a biblically faithful, evangelical church, preferably one affiliated with the Southern Baptist Convention.
  • Awareness of and appreciation for the work of the Southern Baptist Convention and Baptist state conventions.


Physical Requirements


  • Visual Abilities:  Read reports, create documents, and use a computer system.
  • Hearing:   Hear well enough to communicate with co-workers, vendors, and students.
  • Dexterity, Grasping, Feeling, Write, type, and use the telephone, copier, and computer systems.
  • Mobility:  Open files and operate office machines; move between departments and attend meetings across campus.
  • Talking:  Frequently convey detailed or important instructions and ideas accurately, loudly, or quickly.
  • Cognitive/Emotional: Ability to critically think and concentrate. Must be able to respond quickly to changes in conditions




This position is a full-time salary position. The Print Production Manager is expected to collaborate with the institution’s marketing, admission, alumni, and advancement engagement teams closely.  The position reports to the Director of University Marketing & Creative Services. The nature of responsibilities makes it necessary to work in-person and on location with other team members.




The Office of University Marketing & Creative Services is open Monday through Thursday, 8:30 a.m. – 5:00 p.m., and Friday 8:30 a.m. – 12:00 p.m.  Summer hours may vary. Office hours are subject to change as deemed necessary. Occasional work on Saturdays, Sundays, and evenings will be required.




Some travel will be required.

This job description in no way states or implies that these are the only duties to be performed by the employee. S/he will be required to follow any other instructions and to perform any other duties as requested by his or her supervisor.

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