(864) 977-7000

The Student Accounts Office is located in the Donnan Administration building and consists of a team of associates that are available to assist you with questions regarding your student account statement.



Student Accounts

(864) 977-7900
Fax: (864) 977-7007 

Mailing Address

North Greenville University
Att: Business Office - Student Accounts
P.O. Box 1892
Tigerville, SC 29688

Student Account Statements

North Greenville University utilizes the Student Portal for statement of account and online payments. On the student portal, you will log in to your account at the top of the webpage using the log in credentials. You will need to select the student tab, then student accounts and my account balance. You will be able to print a statement in pdf format as well. You will also be able to choose “make a payment” or set up a payment plan.

North Greenville University students are required to "accept" or "decline" their financial aid award package. Students will use their MyFinAid Portal to view financial aid information and interact with the NGU Financial Aid Office. Students will also have the ability to change loan amounts through this portal and view/obtain missing documents.  Follow this link for more information on Financial Aid and click “Applying for Financial Aid” tab. 


International Student Payments

For all international student payments click payments. 

Student Account Refund Information

If you have a credit (balance) on your account for the term that resulted from a personal payment, private loan, Direct Student or Parent PLUS Loan, or other type of payment, you may be eligible for a refund subject to Financial Aid review and approval. 

Refunds will be processed promptly in accordance with Title IV requirements for Federal Financial Aid.

All accounts with an outstanding balance at the end of the student’s final semester at NGU, where no acceptable payment arrangements have been made, will be turned over to an outside collection agency.

If North Greenville University refers the student to a third party for collection, a collection fee will be assessed and will be due in full at the time of the referral to the third party. The collection fee will be calculated at the maximum amount permitted by applicable law, but not to exceed 27 percent of the outstanding amount. This delinquent account may be reported to one or more of the national credit bureaus. Late payments, missed payments, or other defaults may be reflected on the student’s credit report.



Frequently Asked Questions


Will I receive a bill in the mail?

No, Your statement of account (bill) is available on the Student Portal. To view your bill, you will need to log into your portal and select student, then student accounts and then select my account balance. Be sure to select the appropriate term.

Is it okay if I pay by check?

Yes. Make checks payable to North Greenville University. Include the student ID# and Term in the memo line. Please mail at least one week early to ensure payment is posted on or before due date. Note: Do not mail checks to Tuition Management Systems (TMS).

Mail to:
North Greenville University
Attn: Business Office - Student Accounts
P.O. Box 1892
Tigerville, SC 29688

May I wait to receive a billing invoice of actual charges before paying?

No. The Tuition and Fees Payment Policy requires that the student pay or make arrangements for paying estimated tuition and fees by the due date each semester.


Does NGU offer a monthly payment Plan?

Yes. Students and their families may pay in monthly installments. View the various options of payment at Payment Plan Options. Log into your portal and select student, then student accounts and then select make a payment/payment plan.

If I have applied for loans, scholarships, or other financial aid that are not reflected on the billing invoice, what should I do?

If you have a Private Scholarship please follow up with the person or organization that granted your scholarship. Otherwise, you may contact Financial Aid (864) 977-7056. 


How do I get a 1098-T Tuition Statement and Statement Account history? 

Your tax form 1098-T will be available on the Student Portal on January 31 by selecting Students, Student Accounts, then My 1098-T Form.

For more information concerning 1098-T forms, please visit www.irs.gov and search for 1098T.   

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