Trailblazers Go First

NGU2030: Building for the Future outlines our commitment to shaping the future of North Greenville University by embracing innovation, collaboration, and execution. We are dedicated to forging new paths that advance our shared mission while ensuring that our programs, operations, and community are aligned around the highest standards of excellence. By prioritizing faithfulness, fidelity, sustainability, financial stability, and the development of our students, faculty, and staff, we will continue to lead the way toward equipping students to be transformational leaders in church and society. Together, we will blaze new trails that foster success, faith, and growth for generations to come.

Key Pillars of NGU2030: Building for the Future

I.

Program Development

We will prioritize continued development of student-centric, sustainable curricular, and co-curricular programs.

II.

Financial Health

We will enhance the University’s financial health and vitality by practicing exceptional stewardship and integrating innovative technologies.

III.

Enagagement Opportunity

We will foster unique opportunities for expansive and effective internal and external engagement.

IV.

Operational Excellence

We will cultivate relational and professional best practices promoting collaboration, innovation, and operational excellence.

PILLAR I.

Program Development

We will prioritize continued development of student-centric, sustainable curricular, and co-curricular programs.

Program Development Goals and Objectives

  • Sustained Growth and Enrollment

    Grow and sustain enrollment by identifying and promoting relevant academic, ministry and co-curricular programs that meet the needs of current and future students.

    Promote Community Involvement
    Engage the university community in the student recruitment process.

    Increase Athlete Enrollment
    Evaluate opportunities to add new teams to our existing roster to bolster our student-athlete enrollment count.

    Support Program Development
    Establish centers, advisory councils and/or task forces as needed in support of program development designed to meet the needs of the community.

    Implement New Programs
    Identify and implement cutting-edge academic programs that increase enrollment.

    Maintain Balanced Portfolio
    Position the university for long-term sustainability by creating a balanced portfolio of online, graduate, and traditional programs.

  • Development of Physical Spaces

    Enable expansion of University programs through enhancement and development of physical spaces.

    Improve University Facilities
    Develop and implement a plan for enhancing and upgrading athletic facilities and operations.

    Continue CEP Process
    Complete the phase two of the Campus Enhancement Plan.

    Create Master Plan
    Develop a master plan for the Tim Brashier Campus in Greer.

    Analyze Existing Space
    Evaluate and expand spaces for curricular and co-curricular use.

  • Student Flourishing Initiatives

    Develop strategic programs and initiatives designed to support student flourishing.

    Enrich Student Engagement
    Prioritize student-centered development by increasing and enhancing student engagement opportunities.

    Enhance President-Student Connection
    Bolster the President-student connection through strategic event participation and intentional student engagement.

    Promote Successful Registration
    Promote successful completion of course registration requirements to remove barriers that prevent registration for future terms.

    Engage International Students
    Enhance support and engagement opportunities tailored to international students, fostering belonging, cultural exchange, and academic success.

    Develop Trailblazing Identity
    Develop programs beyond the online classroom to enhance the connection of online students to the trailblazing identity of the university.

    Leverage Career Planning
    Enhance student flourishing through academic career planning and preparation.

    Specialize Student Support
    Increase the understanding of students with accommodations and develop specific strategies that enhance their ability to flourish wholistically.

    Evaluate Policies and Procedures
    Evaluate the student complaints and disciplinary action policies and procedures to expedite resolution.

  • Improved Campus Technologies

    Expand, update, and improve campus technologies.

    Improve University Technology
    Evaluate and adopt the best technology solutions that align with university needs, driving innovation and increasing effectiveness.

    Modernize Campus Infrastructure
    Enhance network connectivity and performance across all campus environments.

    Enhance University Operations
    Enhance operational efficiency by improving software integrations across systems, ensuring seamless data flow and meaningful collaboration.

    Improve Security Measures
    Improve Campus-wide information security.

    Practice Responsible AI
    Embrace and operationalize responsible and appropriate use of artificial intelligence.

  • Pursuit of Academic Excellence

    Pursue academic excellence by enhancing student learning opportunities and further equipping faculty in their work.

    Conduct Curricula Review
    Conduct college-based curricula review, modifying them to prepare current and future students more effectively for the task of being transformational leaders.

    Improve Book Adoption
    Improve the use of the book adoption portal for faculty and book fulfillment for students with the goal of first day complete fulfillment.

    Provide Professional Development
    Equip faculty by increasing faculty development opportunities.

    Enhance Institutional Recognition
    Enhance institutional recognition mechanisms to support faculty distinction and scholarship.

    Analyze New Opportunities
    Explore the feasibility of expanding study abroad programs.

PILLAR II.

Financial Health

We will enhance the University’s financial health and vitality by practicing exceptional stewardship and integrating innovative technologies.

Financial Health Goals and Objectives

  • Strategic Plan Development

    Develop comprehensive strategic plans to support the financial and operational goals of the university.

    Explore University Foundation
    Explore potential for a university foundation to assist in managing university assets and financial strategies.

    Foster Unified Vision
    Foster a unified vision by clearly communicating institutional goals university-wide, while undertaking a thorough evaluation of existing initiatives to highlight successes and strategically address areas for growth.

    Continue Enrollment Success
    Develop plans to achieve NGU’s enrollment goals.

    Improve Forecasting Plans
    Improve forecasting plans of major facility maintenance, repairs, and capital projects.

  • Optimized Revenue Generation

    Expand alternative revenue stream opportunities.

    Expand Donor Base
    Expand the donor base and seek new opportunities to strengthen relationships with major gift partners and private donors.

    Evaluate New Options
    Explore alternative revenue streams.

    Seek Additional Sponsorships
    Seek and maintain sponsorships/partnerships to help finance improvements for athletics.

    Monetize Tigerville Location
    Create revenue generating programs capitalizing on the unique location of the Tigerville campus.

  • Alumni Identification and Engagement

    Engage alumni to help advancement better identify and cultivate those who can help resource the university.

    Activate Alumni Partnerships
    Activate alumni partnerships to support student housing, fund capital improvement projects, and drive key infrastructure initiatives.

    Identify Alumni Donors
    Identify alumni with the capacity and interest to partner with us in advancing institutional goals.

    Seek Growth Opportunities
    Partner with businesses and alumni to cultivate growth opportunities.

  • Cutting Edge Technology

    Maintain a balance of being good stewards and pursuing ‘near cutting edge’ technologies which provide value to the University.

    Analyze Campus Spending
    Increase “return on investment” spending for the NGU student body.

    Implement Cost-Effective Technology
    Evaluate and transition to progressive, cost-effective technology.

    Promote Good Stewardship
    Promote good stewardship by improving the budgeting, forecasting, and purchasing process across the University.

  • Timely and Accurate Information

    Ensure timeliness and accuracy in the preparation of information used by NGU colleagues to support the financial and operational goals of the University.

    Ensure Timeliness and Accuracy
    Enhance policies, procedures, services, and systems to ensure timeliness and accuracy.

    Improve Information Flow
    Enhance data reporting and access.

PILLAR III.

Engagement Opportunity

We will foster unique opportunities for expansive and effective internal and external engagement.

Engagement Opportunity Goals and Objectives

  • Faith-Based Commitment

    Elevate the University’s regional, national, and global presence through strategic initiatives that showcase a commitment to fostering a faith-based and globally-minded community.

    Expand University Perception
    Develop and operationalize a plan for expanding the University’s perception as a top-tier, Christ-first university.

    Advance Collegiate Ministry
    Advance collegiate ministry, training, and missions efforts especially through partnership with South Carolina Baptists.

    Quantify Existing Effectiveness
    Quantify the effectiveness of existing programs in meeting the needs of individuals and businesses in the regional, national, and global communities.

    Invest in Discipleship
    Enhance the university’s spiritual formation initiatives.

    Increase Event Exposure
    Increase exposure through enhancement and promotion of NGU Events-Conference Services to bring in local, state, regional, and national events.

  • Campus-Wide Collaboration

    Stimulate campus-wide, cross-departmental collaboration throughout the University.

    Work Together Within
    Highlight the mutual benefits of working together within the Advancement Office, fostering collaboration that supports both departmental objectives and the broader mission of the University.

    Develop Donor Education
    Develop educational efforts that teach individuals, departments, and colleges how they can contribute as donors, partners, and advocates, strengthening their connection with the University’s advancement goals.

    Improve Student Communication
    Improve communication between Admissions for incoming students and Academics for current students to provide accurate and speedy information to both students and faculty/staff.

    Foster Seamless Coordination
    Work closely between departments to foster seamless coordination in support of student success.

    Establish Regular Meetings
    Establish regular IT meetings with faculty representatives to assist as a strategic partner.

  • Student-Centric Facilities

    Invest in student-centric facilities to provide better space for existing programs and initiatives.

    Redesign Student Center
    Redesign the Tingle Student Center to include student-centric event space, expanded food services, and late night third space.

    Relocate Student Life
    Relocate Student Life and Student Ministries to the Foster Building in support of the new recreational complex.

    Renovate Learning Center
    Renovate the Averyt-Wood Learning Center into a state-of-the-art academic building to house the School of Education, Hester Memorial Library, coffee shop, and student third space.

    Explore Science Building Project
    Conduct a feasibility study to provide a new, student-centered science building that will allow for the expansion of science and health science programs.

  • Community-Wide Connection

    Foster new practices to connect our alumni, community, and faculty/students to the overall work of the University.

    Assess University Advancement and Engagement
    Conduct a comprehensive assessment of the Office of University Advancement and Engagement operations and implement continuous improvements to ensure we are utilizing cutting-edge strategies in donor relations, foundation partnerships, grants, and other funding opportunities.

    Foster Campus Unity
    Commit to identifying and adopting best practices that foster a sense of unity and shared purpose across all areas.

    Build Athletic Support
    Plan and execute broad-scale events that connect student-athletes, alumni athletes, and related groups to strengthen ties and build ongoing support for the athletic program.

    Enhance Collegial Community
    Evaluate and enhance all-employee meetings to boost employee morale, celebrate significant employee milestones, and build community among colleagues.

    Showcase Tigerville Campus
    Cultivate, preserve, and showcase the art and history of the campus.

  • Enhanced Student Experience

    Promote clear communication, personalized support, and collaborative partnerships across campus to enhance the student experience.

    Provide Financial Guidance
    Provide efficient financial guidance to help students navigate funding opportunities to effectively manage educational goals.

    Assess Awareness Training
    Assess the effectiveness of current awareness training and work with various departments across the university to develop a consistent and more predominate message, including Title IX, Hazing, and Drug and Alcohol Abuse.

    Improve Business Practices
    Enhance existing business practices for permit purchases and citation payments by collaborating with Admissions, CMSE, and Student Services to develop a streamlined process for students by integrating our permit management system into the enrollment process.

    Promote Personalized Support
    Promote clear communication, personalized support, and collaborative partnerships across campus to enhance the student services experience.

    Coordinate Across Campus
    Coordinate with departments across campus to ensure timely collaboration of onboarding steps for new NGU students.

  • Strategic Partnerships and Collaborative Initiatives

    Develop strategic partnerships and collaborative initiatives that expand mission effectiveness.

    Ensure Student Support
    Establish a cohort comprised of representatives from Student Success, Student Accountability, Athletics, Academics, and Office of Campus Safety and Security that meet regularly to address the needs of individuals experiencing learning and disciplinary challenges, ensuring they receive the necessary support and resources to achieve successful graduation outcomes.

    Solicit Market Need
    Establish a University Board of Reference and College and Program Advisory Boards to solicit information regarding market need.

    Create 501c3 Corporation
    Establish a coalition of local stakeholders to create a 501c3 Tigerville Development Corporation.

    Expand Our Impact
    Partner with organizations like EAB, SCICU, and other consulting firms to identify alternatives to expand our impact.

    Utilize Key Partnerships
    Develop strategic partnerships with like-minded institutions to provide professional development opportunities for faculty and staff.

PILLAR IV.

Operational Excellence

We will cultivate relational and professional best practices promoting collaboration, innovation, and operational excellence.

Operational Excellence Goals and Objectives

  • Culture of Excellence

    Create a culture of collaboration to advance the University’s operational objectives.

    Assess Internal Communication
    Assess internal communication processes for events to ensure timely notifications regarding requested services.

    Increase Compliance Effectiveness
    Collaborate and combine resources to increase effectiveness and professionalism of current compliance awareness training.

    Improve Employee Performance
    Enhance employee performance evaluations to promote professional development and hold employees accountable to responsibilities.

    Prioritize Employee Satisfaction
    Prioritize financial and professional rewards/incentives for employee development and retention.

    Foster On-Campus Community
    Develop a plan to foster stronger on-campus community emphasizing mind, body, and spirit.

    Create Culture of Excellence
    Create a culture of excellence by implementing surveys to gauge and assess the quality of service, communication, collaboration, and satisfaction of operations.

    Strengthen Operational Partnerships
    Evaluate and strengthen all third-party operational partnerships.

    Emphasize Leadership and Service
    Create a staff training program that emphasizes excellence, leadership, and service.

    Enhance Growth Opportunities
    Increase training and professional development opportunities year over year to equip staff for future.

  • Streamlined Operational Processes

    Reduce redundancy and inefficiency, and streamline operational processes on all campuses.

    Evaluate Technology Solutions
    Evaluate technology solutions for streamlining processes in all departments.

    Conduct Internal Audits
    Conduct internal audits of departments annually to improve efficiency.

    Establish Performance Indicators
    Establish performance indicators for critical functions and processes.

    Evaluate Credentialing System
    Evaluate processes for employee/faculty credentialing for NGU  system access and accreditation compliance.

  • Excellent Customer Service

    Provide excellent service to campus members and guests.

    Maintain Hospitality Initiatives
    Maintain leadership in hospitality initiatives while fostering strong collaborations to elevate the University’s reputation and experiences for all stakeholders.

    Enhance Customer Service
    Enhance customer service across the university.

    Improve Athletic Atmosphere
    Improve Athletic Gameday atmosphere and experience through promotion, communication, and service. 

  • Shared Responsibility

    Promote safety across all areas, encouraging collaboration, awareness, and shared responsibility throughout the university community.

    Publish Policies and Procedures
    Promote safety by updating and publishing policies and procedures.

    Emphasize Safety Training
    Promote safety and maintain training procedures across departments.

    Support Retention Efforts
    Identify at-risk students early, providing emergency aid as needed, and supporting retention efforts.

Read the Full NGU2030 Plan!

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