FAQs

• What is the “Big Hug?” / When do parents leave?

  The big hug is designed as a time for parents to pray for their students, hug them, tell them goodbye and then depart campus. It happens following the first information session on move-in day (Saturday around dinner time).

• How do I know what I should bring?

  Check out this helpful guide from our many years of experience and the experience of past students. We’re sure we’ve encountered almost every request.

  • 2023 Guide to “What to Bring”
• I’m an incoming new student…when will I be able to see my housing assignment?

  For fall students, new student housing assignments will be posted on the student portal the first week of June, if application was submitted prior to May 1. For spring students, new student housing assignments will be posted by December 1. Housing assignments will include roommate name and email. NGU does not release phone numbers of students. 

• What is the deadline to request to live on campus?

  Students can apply to live on campus at any time, however housing is done on a first come, first served basis so the earlier the request is made, the more likely a student will get the housing assignment they want. Returning students: Housing forms can be found on the student portal. The location is student portal> student tab> residence life tab. New students: look for a link in your admissions portal.

• How do I request a roommate if I’m a new student?

  New students will request a roommate through the Residential Services Questionnaire and Agreement.

• Are refrigerators and microwaves provided in dorm rooms?

  Refrigerators and microwaves are not provided, and students are responsible for supplying their own. We encourage students to communicate with roommates and suitemates about who will be bringing these appliances. NGU allows for one micro-fridge and one microwave per room.

• What type of fridge or microwave should I bring?

  Fridge = as close to 3.2 cu. ft. as possible. This will prevent breakers from tripping and will fit most rooms. Microwave = a standard, not fancy microwave. If it is a microwave that would be installed into a kitchen, don’t bring it. It will in fact, 100% of the time, trip the breaker.

• Are loft beds allowed?

  Consult the student handbook for information on loft beds. The university provides a bed for each student in housing with an accompanying mattress. All university beds and mattresses must remain in the residence room they are assigned to. Students who bring their own mattress are expected to abide by this policy and can place their personal mattress on top of the school mattress but cannot remove the university-issued mattress from their assigned room. Students should not attempt to bunk university-issued ladder beds without first contacting the Office of Residential Services for instructions and required hardware. The university does not recommend the use of lofts in the residence halls; however, if a student chooses to use a loft, the loft must be a manufactured loft and may not be custom built or wooden. All lofts must be assembled and used consistent with the manufacturer’s instructions. By assembling a loft in his/her residence room under this policy, a student does so at his/her own risk and assumes responsibility for the safety, routine inspection, maintenance, and proper use of the loft. The student’s assembly of the loft under this policy also expressly waives and releases the university from all harm to property and/or person that may arise from the construction and/or use of the loft. The university does not accept responsibility for the setup, inspection, maintenance, or safety of any loft that students choose to use.

• Can I request a private room?

  Due to space limitations private rooms are not available this year. If you have a need for accommodation that would necessitate a private space, contact Brad Gregory in Student Accommodations for assistance.

• I have issues with my room assignments or dorm… Who do I speak with?

  Contact the Office of Residence Life at student.life@ngu.edu or 864.977.7075.

• How do I get my NGU ID?

  Students should log in to idphoto.ngu.edu using the same credentials as their NGU email and submit a photo. Once submitted according to the instructions, IDs will be printed and can be picked up upon arrival during welcome week.